Simulation 1: Current State
Executive Summary for Current State- The current system operates with a fixed Service Completion Rate of 10 patients/month and a Triage Completion Rate of 9 patients/month. This results in a stable or slightly increasing backlog in the Appointment Queue due to referrals exceeding completions.
- Key Metrics:
- Initial Appointment Queue: 72 patients.
- Referrals Received: 12 patients/month.
- Service Completion Rate: 10 patients/month.
- Triage Completion Rate: 9 patients/month.
- Outcome: Backlog remains high, leading to delays exceeding six months for mental health appointments.
- Initial Appointment Queue: 72 patients.
- Referrals Received: 12 patients/month.
- Service Completion Rate: 10 patients/month.
- Triage Completion Rate: 9 patients/month.