Personal Tutor Ltd — Tuition Centre Baseline Model

Steven Msalu

A system dynamics model of Personal Tutor Ltd, an online tuition centre in Zambia. The model represents monthly student-lesson scheduling, student and teacher connectivity disruptions, outstanding lesson obligations, make-up lessons, and financial adjustments over a 12-month baseline period. It supports analysis of lesson completion, missed lessons, recovery capacity, and outstanding obligations under different operating conditions.