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Clusters of interacting methods for improving health services network design and delivery. Simplified version of IM-14982
combined with IM-17598
Applying more pressure on staff can temporarily increase productivity, but burnout soon sets in. From William E. Novak and Linda Levine CMU SEI Sept 2010 Success in Acquisition: Using Archetypes to Beat the Odds paper and see webpage
See similar CLD IM-641 and Simulation IM-333