Insight diagram
The interaction of a population of Moose and Wolves.

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Moose and Wolves
Insight diagram
Our actions are based on our beliefs and the results of those actions are the basis for our beliefs. The difficulty we create for ourselves is that we make assumptions as to how to interpret the results we select based on our beliefs. As a result we are often operating on a flawed perspective of reality.

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theWay/Assumptions
Insight diagram
Consider the following "Sustaining the Forest" model intended to provide another example of how unexpected the behavior of a web of extended interactions can be.

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Sustaining the Forest
Insight diagram
While all things are related for a particular situation all things are not relevant. We need to develop a simplified model of reality which depicts those interactions which are responsible for the patterns of behavior and current situation. We want the simplest model which enables the requisite understanding. This is no easy task though.

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theWay/Interacting Components
Insight diagram
Understanding relationships is the foundation of effective problem solving. Though relations exists on multiple levels.

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theWay/Understanding
Insight diagram
Yesterday's actions are responsible for the world we experience today. And today's actions are responsible for the world that we will experience tomorrow. The "Creating the Future" model is intended to provide a better sense of the common process associated with the unexpected unfolding of the future..

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Creating the Future
Insight diagram
When the relevant interactions are identified it's appropriate to identify which elements are the responsibility of which stakeholders, which elements are part of the addressable interactions and which elements are part of the environment.

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theWay/Responsibility
Insight diagram
Shifting the Burden Archetype (Cite: Gene Bellinger)
Insight diagram
The situation Big Box Distribution considers to be a problem is an average accounts receivable period which is considered unacceptable as it is costing them money.

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Receivables/Situation
Insight diagram

Assumptions to this point need to be challenged to ensure we are on solid ground before moving forward.

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Network Magic/Assumptions
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Network Magic's rapid growth creates a growing demand for resources. And the more they satisfy their customers the more difficult the problem becomes.

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Network Magic/Understanding
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Imagine you could create anything you chose with the existing technology and resources. What would it be?

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theWay/Ideal Alternative
Insight diagram


Escalation Archetype (Cite: Gene Bellinger)
Insight diagram
While understanding the interacting components responsible for the situation is important it is even more important to understand the stakeholders as they are the ones responsible for the interacting components being the way they are.

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theWay/Stakeholders
Insight diagram
Now that we have some context for the situation it's appropriate to begin to investigate, though possibly not where you might think. And the investigation is actually a bit hindered because management fired the accounts receivables department. What I'm really interested in is trends as to how things have evolved over time.

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Receivables/Behaviour
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OK, we have a problem. Yet, do we really know what the problem is? More often than not we look at the symptoms, consider them the problem and attempt to fix them. This actually dooms us to failure because they're only symptoms.

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SystemsWiki's Musings

The Real Problem
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Network Magic is high tech start up growing rapidly and having difficulty developing resources to respond to customer demand.

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Network Magic/Situation
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Developing a strategy for dealing with a situation begins with a description of the situation and the preferred state for today, not in some distant future, and the perceived implications of not doing anything.

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theWay/Situation
Insight diagram
Thoughts on why it's not possible to sell systems thinking, or anything else to a person or an organization.

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Postscript
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Investigating the behavior of several variables over time has probably raised more questions than answers. As such now it's time to investigate what else might be influencing the trending of these variables.

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Receivables/Relationships
Insight diagram

An escalation structure results from two or more competing entities with the competition taking them to somewhere none of them want to be. See also Archetypes.

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Escalation Archetype
Insight diagram
There exists a well defined set of possible ways to alter an existing set of interactions. Each of these alterations will produce a particular effect depending on the relations the change is relative to. Identifying which are possible and which will migrate the interactions to produce the desired situation is the essence of the strategy.

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theWay/Leverage Points
Insight diagram
Eroding Goals shares a basic similarity with Shifting the Burden - the dynamic tension between a symptomatic solution and a fundamental one. In the case of Eroding Goals, managers are faced with performance that fails to meet a stated goal. 


Eroding Goals System Archetype
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Fixes that Fail Archetype (Cite: Gene Bellinger)