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Clone of To Be Business and Technology Architecture
Erkki Lajunen

​Purpose
Enables the different components in the 5 capability model in a visual manner for Enterprise and Business Architecture stakeholders.  

5 Capability Model
The 5 capability model has many stock and flow children which each organization will need to model based on their current state.  

Semantic
Getting terms to align to the generic objects can be a trying task, unless you simply list the stakeholders "semantic" term below the stakeholder in the presentation layer by order shown in the business process management section above the capability management group.  



Business Technology Quality 5 Capability Model Application As Is To Be Enterprise And Business Architecture

  • 4 years 4 months ago

Clone of OSCON 2017: Help Desk - True Cost Impact of Improper Escalation
Pagandai V Pannirselvam
​The Problem: What is the true cost of escalating too many Tier 1/Level 1 tickets to Level 2/3 engineers?
Things to measure: How does this impact:1. (MONEY) Cost per incident - what does this cost the business? 2. (TIME) Service Level - how does this impact desired service levels/SLAs? 3. (PEOPLE) Agent utilization - how does this impact backlog? are we overworking engineers? Does this contribute to staff burnout?

Business Help Desk Technology

  • 4 years 1 week ago

Clone of Bottom-up Sales Forecasting
Kerry
Bottom-Up Sales Forecasting for Startups
The purpose of this simulation is to demonstrate the implications of forecasting sales without consideration for how much it cost you to acquire a lead and how much you have available to spend. A common mistake in sales forecasting is to define your # of expected sales leads based on your total market size and your assumption regarding the % of that market you can reach. 
This model demonstrates the forecasting impact to defining the # of expect leads based on how much it cost you to acquire a lead and how much you have available to spend. 
Important Variables:1. [UseLAC?] (set to 1 to use the lead acquisition cost to define your reachable market; use 0 to set the reachable market to equal the total available market size)2. LAC (should equal what it cost you to acquire a lead)3. SalesMarketingBudget : how much you have available to spend on customer acquisition
Other Variables:4. Price : Avg spending amount per new customer5. Total Available Market : Total available market size6. Conversion Rate : the % of your target market that will become a lead

Startup Business Forecasting Sales

  • 2 years 2 months ago

Clone of Bottom-up Sales Forecasting
sub cribed
Bottom-Up Sales Forecasting for Startups
The purpose of this simulation is to demonstrate the implications of forecasting sales without consideration for how much it cost you to acquire a lead and how much you have available to spend. A common mistake in sales forecasting is to define your # of expected sales leads based on your total market size and your assumption regarding the % of that market you can reach. 
This model demonstrates the forecasting impact to defining the # of expect leads based on how much it cost you to acquire a lead and how much you have available to spend. 
Important Variables:1. [UseLAC?] (set to 1 to use the lead acquisition cost to define your reachable market; use 0 to set the reachable market to equal the total available market size)2. LAC (should equal what it cost you to acquire a lead)3. SalesMarketingBudget : how much you have available to spend on customer acquisition
Other Variables:4. Price : Avg spending amount per new customer5. Total Available Market : Total available market size6. Conversion Rate : the % of your target market that will become a lead

Startup Business Forecasting Sales

  • 2 years 11 months ago

Clone of AGILE 2017: True Cost of Escalation
sub cribed
​The Problem: What is the true cost of escalation?
Things to measure: How does this impact:1. (MONEY) Cost per incident - what does this cost the business? 2. (TIME) Service Level - how does this impact desired service levels/SLAs? 3. (PEOPLE) Agent utilization - how does this impact backlog? are we overworking engineers? Does this contribute to staff burnout?

Business Help Desk Technology

  • 2 years 9 months ago

Clone of Simple Retail Sector
niyi,wu
The Simple Retail Sector model from Section 1.7 of DYNAMO User's Manual by Alexander L Pugh III, which is adapted from one from Industrial Dynamics by Jay Forrester.
http://www.amazon.com/DYNAMO-Manual-Edition-System-Dynamics/dp/0262660296 (I bought the 5th edition without realising there was a later one, hopefully it's still the same model in there.)

A tweaked version with slightly more explicit stocks is here: http://insightmaker.com/insight/14467

DYNAMO Retail Business

  • 4 years 8 months ago

Clone of OSCON 2017: Help Desk - True Cost Impact of Improper Escalation
Pagandai V Pannirselvam
​The Problem: What is the true cost of escalating too many Tier 1/Level 1 tickets to Level 2/3 engineers?
Things to measure: How does this impact:1. (MONEY) Cost per incident - what does this cost the business? 2. (TIME) Service Level - how does this impact desired service levels/SLAs? 3. (PEOPLE) Agent utilization - how does this impact backlog? are we overworking engineers? Does this contribute to staff burnout?

Business Help Desk Technology

  • 3 years 5 months ago

Clone of Bottom-up Sales Forecasting
Ralph Hodgson
Bottom-Up Sales Forecasting for Startups
The purpose of this simulation is to demonstrate the implications of forecasting sales without consideration for how much it cost you to acquire a lead and how much you have available to spend. A common mistake in sales forecasting is to define your # of expected sales leads based on your total market size and your assumption regarding the % of that market you can reach. 
This model demonstrates the forecasting impact to defining the # of expect leads based on how much it cost you to acquire a lead and how much you have available to spend. 
Important Variables:1. [UseLAC?] (set to 1 to use the lead acquisition cost to define your reachable market; use 0 to set the reachable market to equal the total available market size)2. LAC (should equal what it cost you to acquire a lead)3. SalesMarketingBudget : how much you have available to spend on customer acquisition
Other Variables:4. Price : Avg spending amount per new customer5. Total Available Market : Total available market size6. Conversion Rate : the % of your target market that will become a lead

Startup Business Forecasting Sales

  • 1 year 11 months ago

Clone of Bottom-up Sales Forecasting
Steven van Hekelen
Bottom-Up Sales Forecasting for Startups
The purpose of this simulation is to demonstrate the implications of forecasting sales without consideration for how much it cost you to acquire a lead and how much you have available to spend. A common mistake in sales forecasting is to define your # of expected sales leads based on your total market size and your assumption regarding the % of that market you can reach. 
This model demonstrates the forecasting impact to defining the # of expect leads based on how much it cost you to acquire a lead and how much you have available to spend. 
Important Variables:1. [UseLAC?] (set to 1 to use the lead acquisition cost to define your reachable market; use 0 to set the reachable market to equal the total available market size)2. LAC (should equal what it cost you to acquire a lead)3. SalesMarketingBudget : how much you have available to spend on customer acquisition
Other Variables:4. Price : Avg spending amount per new customer5. Total Available Market : Total available market size6. Conversion Rate : the % of your target market that will become a lead

Startup Business Forecasting Sales

  • 3 years 6 months ago

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