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Age of companies in S&P500

Pradeesh Kumar

​This model attempts to understand the behavior of average lifetime of companies in the S&P500 index. The reference mode for the model is a graph available at this link: https://static-cdn.blinkist.com/ebooks/Blinkracy-Blinkist.pdf (page 5) which was discussed in the System Thinking World Discussion forum.

Mergers & Acquisitions can be one of the reasons for older companies to be replaced with newer companies in the Index. With M&A of older companies, the empty slots are taken over by newer companies. However, overtime, these new companies themselves become old. With steady M&A, the stock of older companies decreases and stock of newer companies increases. The result is that average age of the companies in the S&P Index decreases.

The oscillations in the diagram, according to me, is due to oscillations in the M&A activity.

There are two negative feedback loops in the model. (1) As stock of new companies increases, the number of companies getting older increases which in turn decreases the stock. (2) As M&A increases, stock of older companies decreases which in turn decreases M&A activities.

Limits of the model

The model does not consider factors other than M&A in the increase in number of new companies in the Index. New companies themselves may have exceptional performance which will result in their inclusion in the Index. Changes in technology for example Information Technology can usher in new companies.

Assumptions

1. It is assumed that M&A results in addition of new companies to the Index. There could be other older companies too, which given the opportunity, can move into the Index. Emergence of new technologies brings in new companies.

Business System Dynamics

  • 5 years 3 months ago

Bottom-up Sales Forecasting

Kishau Rogers
Bottom-Up Sales Forecasting for Startups
The purpose of this simulation is to demonstrate the implications of forecasting sales without consideration for how much it cost you to acquire a lead and how much you have available to spend. A common mistake in sales forecasting is to define your # of expected sales leads based on your total market size and your assumption regarding the % of that market you can reach. 
This model demonstrates the forecasting impact to defining the # of expect leads based on how much it cost you to acquire a lead and how much you have available to spend. 
Important Variables:1. [UseLAC?] (set to 1 to use the lead acquisition cost to define your reachable market; use 0 to set the reachable market to equal the total available market size)2. LAC (should equal what it cost you to acquire a lead)3. SalesMarketingBudget : how much you have available to spend on customer acquisition
Other Variables:4. Price : Avg spending amount per new customer5. Total Available Market : Total available market size6. Conversion Rate : the % of your target market that will become a lead

Startup Business Forecasting Sales

  • 3 years 1 month ago

To Be Business and Technology Architecture

Lisa Martinez
​Purpose
Enables the different components in the 5 capability model in a visual manner for Enterprise and Business Architecture stakeholders.  


BUSINESS ARCHITECTURE 

5 Capability Model
The 5 capability model has many stock and flow children which each organization will need to model based on their current state.  

  • Aligns to APQC Process Framework
  • Aligns to Principles in ISO 9001, 26000 and 27001 

ENTERPRISE ARCHITECTURE 
Aligns Zachman Framework Enterprise and Business Architecture with Executive and Leaders from a business management level across any organization.  

A method in which to align and benchmark any organization or agency, with the system(s) logic required from Architects in Row 3, to enable Row 4 engineers who need to supply physics. 


Semantic
Getting terms to align to the generic objects can be a trying task, unless you simply list the stakeholders "semantic" term below the stakeholder in the presentation layer by order shown in the business process management section above the capability management group.  



Business Technology Quality 5 Capability Model Application As Is To Be Enterprise And Business Architecture

  • 5 years 6 months ago

Multi-echelon Inventory Optimization

Girikanth Avadhanula
This is a multi-echelon inventory model and demonstrates the benefits of computing safety stock based on multi-echelon considerations rather than single-echelon calculations.The network is plant->stocking point-> Distributor-> Retailer. The mean demand of retailer is 100 and sd-30. Since the network has only one sp/one distributor/one retailer, the same demand propagates up (subject to inventory netting). You can do safety stock computations at distributor and SP based on the classical safety stock formula. Post that keep reducing the safety stock at the distributor and see if the service level is getting impacted. Do you think you can manage with SS less than what is given by the classical formula (applied at distributor and stocking point?)

Business Logistics Supply Chain

  • 1 year 1 week ago

OSCON 2017: Help Desk - True Cost Impact of Improper Escalation

Kishau Rogers
​The Problem: What is the true cost of escalating too many Tier 1/Level 1 tickets to Level 2/3 engineers?
Things to measure: How does this impact:1. (MONEY) Cost per incident - what does this cost the business? 2. (TIME) Service Level - how does this impact desired service levels/SLAs? 3. (PEOPLE) Agent utilization - how does this impact backlog? are we overworking engineers? Does this contribute to staff burnout?

Business Help Desk Technology

  • 3 years 1 month ago

Simple Retail Sector (tweaked)

Ash Moran
Original (more DYNAMO-like) version is here: http://insightmaker.com/insight/14464

The Simple Retail Sector model from Section 1.7 of DYNAMO User's Manual by Alexander L Pugh III, which is adapted from one from Industrial Dynamics by Jay Forrester.
http://www.amazon.com/DYNAMO-Manual-Edition-System-Dynamics/dp/0262660296 (I bought the 5th edition without realising there was a later one, hopefully it's still the same model in there.)

DYNAMO Retail Business

  • 6 years 2 months ago

Online Shopping is Different from Traditional Shopping

Proff R

Online shopping is a fast rising field where many people are opting to buy products and items online instead of going to physical stores and malls. This is pegged on the rising use of smart phones that have sky-rocketed the field of ecommerce.

Many people have ventured online to sell products and services to clients who prefer shopping online. For example, with the onset of online stores, such as Amazon, many business people have come between Amazon and the consumer by writing product reviews and guides that have helped many customers to have a better understanding of the kind of products to buy and the products that meet their needs 100%.

The reviews of products as well as the pros and cons are exactly what customers will get when they visited a physical store or mall, including a product review site. This means that online shopping has become the next big thing!​

Business Finance Commerce E-commerce Online Shopping

  • 3 months 1 week ago

BRANDED LIFESTYLE HOLDINGS LIMITED: STRATEGIC TRANSFORMATION IN CHINA

Proff R
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TMA 02: BRANDED LIFESTYLE HOLDINGS LIMITED: STRATEGIC TRANSFORMATION IN CHINA

Learning Objectives

The primary purpose of this case is to teach students about the key strategic planning frameworks used in strategic management, including those used in external analysis (industry, suppliers, customers, and competitors) and internal analysis (resources, capabilities, and firm value chain). This case outlines the strategic planning process in order to enhance students’ ability to develop appropriate business strategies from Units 3 and 4. After working through the case and assignment question, students should be able to:

1.        Discuss the major activities in the strategic management process.

2.        Conduct strategic analysis using various analytical frameworks for external analysis (political, economic, socio-cultural, and technological analysis and Porter’s Five Forces) and internal analysis (resource-based view analysis, firm value chain, and core competence analysis).

3.        Develop a comprehensive business-level strategy based on sound strategic analysis.

 Word limit: 2500 words.

 This assignment is based on the case study Branded Lifestyle Holdings Limited: Strategic Transformation in China. This TMA will contribute towards the achievement of BB835 Learning Outcomes 7A2, 5, 6; 7B2; 7C2; 7D3. There are two tasks that you must perform to complete this assignment. The tasks involved in this TMA have been designed to provide you with practice in answering the types of questions you will face in the BB835 examination.

Task One: General Environment and Industry (1750 words, 60 marks)

1.        Shivkumar must carefully evaluate the general consumer trends in China. What are some opportunities and threats facing an apparel retailer such as Branded Lifestyle Holdings Limited?

2.        Is the Chinese apparel retail industry attractive? What should an apparel retailer do to succeed in this market?

Task 2: Creating and Sustaining Competitive Advantage (750 words, 30 marks)

3.        What are Branded Lifestyle’s key resources, capabilities, and weaknesses? Analyse the company’s performance, and compare it to key competitors.

Notes on answering TMA 02

Your assignment should be prepared in a report format.

This assignment builds upon skills you have developed from the activities in the units of BB835 that you have studied so far. As you prepare your answers for this assignment, ensure that you make use of the concepts you have read about and used, as well as the insights you have gained, during your BB835 studies up to this point. All of the units that you have read so far are relevant. However, in this assignment you should demonstrate a particular understanding of Units 3 and 4, which focuses on the internal analysis of an organisation and all aspects of resources and capabilities of the organisation and their relevance to strategy is discussed.

This TMA specifically tests strategic thinking skills and the ability to apply module concepts to understand the situation facing the case organisation, developing insights in the process and then using those insights to offer your perspective on what the case organisation should do and why. This aspect of the TMA task, offering your own view on how the case organisation should act, is an important measure of your ability to think strategically and construct a supported argument.

You are required to draw explicitly on relevant BB835 models, concepts and theories to support your analysis, conclusions and recommendations. In answering the tasks, it is important that you draw upon all of the information provided in the case study, including appendices and any statistical and financial data that is relevant to the assignment.

Your assignment should not exceed 2500 words in total. The 2500 words exclude appendices, which should not be excessive; your application of frameworks should not be presented in appendices.

                         A CASE STUDY OF BRANDED LIFESTYLE LIMITED.

 

Introduction

Daily, new businesses rise to occupy different levels within the market, going as far as the global market. On the other hand, other companies that might have once held the world stage fall into oblivion, never to recover. Some even experience stunted growth for several years. The survival and growth of a business are usually dependent on various factors. These factors, both external and internal, have significant sway on an organization. These factors are what can make or break a business within any industry. Any business should, therefore, consistently take them into account and consider what should be improved on and what should be done away with.

Various tools can be used to do these analyses. Two of these are the Porter’s Five Forces model and SWOT Analysis. This document intends to make use of these two tools to analyze the apparel company, Branded Lifestyle Limited, and the general apparel industry in China. The article begins with a brief history of the company and how it has evolved to its current state. It then looks deeply into the Chinese apparel industry; this will be done using the Porter’s Five Factor model, before getting to look into Branded Lifestyle using SWOT analysis.

 

Overview of Branded Lifestyle Holdings Limited

Branded Lifestyle Limited is an apparel retail company that was founded in 2011. This was after the acquisition of Hang Ten Group Holdings Limited by Fung Retailing. Fung Retailing Limited is the retailing branch of Fung Holdings Limited. Fung Holdings, which is the parent company, was established in 1906 as a family business, transformed into a trading company in the 1970s, and later on, in the next decade, expanded into logistics, distribution, and retailing. They offered these services throughout the Asia-Pacific region. The decision to move into designing, developing, and distributing branded apparel and footwear in 2005 was based on their experience in supply chain management. During its acquisition in 2011, Hang Ten had 792 stores across six countries. These countries, China, Taiwan, Hong Kong, Singapore, Malaysia, and South Korea, form the six markets in which Branded Lifestyle currently operates. The company has five apparel brands which it sells to these markets. They include Hang Ten, H: Connect, Arnold Palmer, LEO, and Roots. Out of all the brands, Hang Ten has taken the majority of the share in Branded Lifestyle’s business. These brands have remained profitable in most of the company’s Asian markets, except for China, where it has been struggling.

 

Overview of the apparel industry in China.

The emergence of Asian apparel brands in the 1980s catapulted the growth of the apparel industry in the region. The contribution of these brands, Giordani, Uniqlo, and Metersbonwe to the growth of the Asian market, further led to the influx of other international clothing brands like Gap, H&M, and Zara.

In the decade between 2003 and 2013, the Chinese apparel industry has grown at a steady rate of over eleven percent each year. It was a $122 billion industry as of 2013. The market comprises more than six thousand brands, which makes it very competitive. This competition has made even the most prominent brands have a tiny share of the market. The top brand, Metersbonwe, has only been able to gather less than two percent of the market share. A majority of the apparel brands in China outsource their production to apparel manufacturers, some of who made their brands. Other manufacturers, especially the small scale ones, chose to sell their none branded products online.

The Chinese market consists of both the online retail stores and the traditional brick and mortar stores. The major cities like Beijing, Guangzhou, and Shanghai had more retail outlets in comparison to other smaller cities. This made online retail more vibrant in smaller cities, in contrast to the larger cities.

 

Consumer Trends in China.

With China being named the second-largest economy in the world by 2014, a fete it achieved over a two-decade period of constant economic growth, there has been a rise in disposable household income. Coupled with its large population of over 1 billion people, it is a retailer’s paradise for a wide variety of products and services. There are four classes into which Chinese consumers can be placed, depending on one’s disposable income. An individual is either a poor, a value, a mainstream, or an affluent consumer. Value consumers make up the most significant percentage of the market (82%), while affluent consumers take up the smallest share (2%).

The most significant expenditure on clothing was attributed to those between the ages of 20 and 30. They considered fashionable products with reasonable price tags. These preferences, however, varied depending on the regions. Most garment purchases were made in department stores and particular retail stores. There was also an upsurge in e-commerce in the preceding few years. The largest share of the market was occupied by casualwear for the mass market. Luxury wear took the least share but had witnessed a steady spike recently, making it the fastest growing apparel segment.

 

Continue..

 

 

The attractiveness of the Chinese Apparel Industry.

While considering the attractiveness of the apparel industry in China, the Porter’s Five Factor model was the best fit for its analysis. It was determined to be the most ideal in discerning the competitiveness and whether the industry is profitable or not.

Suppliers in the Apparel Industry.

Owing to the massive number of apparel brands in China, six thousand brands, there is an equivalently large number of suppliers to meet this demand. The suppliers are manufacturers who are contracted to make the apparel for the various retail companies. Several manufacturers make non branded clothing. Anyone willing to get into the industry has a wide variety of suppliers to choose from. Those who are already in the industry can also easily move from their current supplier to a cheaper alternative.

Buyer Power.

The population in China, 1.36 billion people, is a vast market for a retailer. These people are divided into four consumer categories; poor, value, mainstream, and affluent. The value consumers make up the majority of the potential purchasers and, therefore, can easily sway the prices within the industry. This population prioritizes fashionable garments that are reasonably priced. They can, therefore, effortlessly shift to a rival retailer who is offering a cheaper alternative of the same or higher quality. The large customer base limits the power of the customers to dictate the terms of service to the retailers.

 

 

Continue..

 

The threat of Substitution.

The apparel industry cannot be threatened by substitutes since clothes have no replacements. The competition from rivals is, therefore, the only main threat. The threat of substitution for apparel retailers like Branded Lifestyle in China is the major apparel manufacturers. Apart from supplying garments to retailers, they also manufacture their brands. These manufacturers can easily sell their brands to consumers at a lower price, thereby undermining retailers. 

The threat of New Entries.

The entrants into the Chinese apparel market have been international brands that have captured the changing consumer preferences. These brands have taken up significant market share with their fashionable clothing that comes at a relatively lower price. These brands also can set up shop in various locations within a short time hence having a broader reach in the market compared to those that have been in the market for a more extended period.

Competitive Rivalry.

Competition within the clothing industry in China is very stiff, with over six thousand brands of clothing that are all potential rivals within this market. The most significant competitors, however, are international brands like Zara and Uniqlo. These brands can design and come up with finished products within a month; this is a fast rate that most local brands cannot catch up with. The standard rate of work for the local brands entails the designing and production of new items of clothing within six months and three months, respectively.

 

 

Continue..

 

SECTION 2

SWOT Analysis.

The use of SWOT analysis was implemented in the case of analyzing the performance of Branded Lifestyle Limited in the apparel industry in China.

 

 

Strength.

Branded Lifestyle had a minimal advantage over its competition when Shivkumar took over as managing director of global brands. There is nothing new that they offered that their rivals did not. However, they had several international apparel brands within their portfolio, which were trendy. This was an advantage over the other 6000 brands within the market. Their Hang Ten brand was reminiscent of the Californian lifestyle, something that the younger Chinese population would be drawn to. The H: Connect brand, on the other hand, represented the Korean popular culture, which had attracted some interest from the Chinese market. Owing to the variety of brands they had in their portfolio, Branded Lifestyle could easily direct their resources to the one that was in trend at a particular time.

The few selling points by Branded Lifestyle acted as an advantage to them. They could quickly expand into various regions without necessarily having to close down many shops if any. The new strategy they could develop could, therefore, easily fit into the current minimal expenses, overheads

 

Weaknesses.

Previously, the marketing team for Branded Lifestyle’s Chinese market had all come from Taiwan. They tried to replicate the success they had in Taiwan in the Chinese market without considering the needs of the local market. The trends in Taiwan were simply considered for the market in China without considering the widened disparities. There was minimal strategy that had been put in place to expand the Chinese operations. The person in charge was more concerned with the daily activities of the firm rather than scaling the business.

The management team was aware of the inconsistency between what they offered and what the consumers needed, but they had very little authority to make the relevant changes. The resources allocated to them were also very meager and could hardly do anything in terms of change implementation. They simply operated on the mantra of reducing losses while keeping the business afloat for as long as they could. The lack of ambition by the employees also played a significant part in weighing down the business.

The lack of a vision for the Hang Ten brand in china resulted in the making of an inferior brand awareness strategy. Besides, the lack of resources only made the situation. The management did their branding on a ‘one-fit-all’ basis. There were no branding campaigns that were tailored for the Hang Ten brand in the Chinese market. The china operations simply assumed that the brand was well known, and opening up stores without creating awareness would drive in customers. The result of this was more inventory and minimal sales, hence more losses.

Branding Lifestyle had just a little over one hundred shops in China, most of which were in the tier 1 cities of Shanghai and Guangzhou. The operational costs in these cities were very high while sales remained low. The continued losses experienced by the company forced them to move to locations with less foot traffic, which deepened the sales further.

 

 

Continue..

Opportunities.

As much as there are many brands in China, Branded Lifestyle still has a lot of opportunities it can grab. There is still a lot of market for their goods in tier 2, 3, and 4 cities where most of the value consumers are located. These cities have also witnessed a spike in online purchases due to insufficient brick and mortar stores in those areas. The company should, therefore, consider expanding its retail distribution to these prime locations.

In the top tier cities, it has been observed that most foot traffic is found in new shopping malls. With the boost in commercial real estate in these areas, there are several malls from which Branded Lifestyle can choose from. They should keep in mind that the perfect location is the popular ones. They can quickly move up their operations from the current lesser-known areas to these locations.

With the rise in smartphone users all across china, Branded Lifestyle should consider moving some of its operations online. Opening up an e-commerce store will enable them to cover a wider geographical area and more customer base. This is less expensive, considering the cost of real estate in China and will help them keep their operational costs low while maximizing their profits.

Threats.

The operational costs in tier 1 cities of Shanghai and Guangzhou are quite high while the sales are meager. Keeping up with their current trend of opening up stores in these cities will only deepen Branded Lifestyle’s losses. There has been a significant rise in the entry of international brands into the Chinese market. This has been fueled by the shift in consumer preferences to these brands. Even though the company sells international brands, it should strive to raise itself to a level playing field where it can compete fairly with these brands.

 

 

Conclusion.

The Chinese apparel industry has experienced exponential growth fueled by the increased disposable household income by consumers due to the improved economy. The high population has enabled the clothing industry to become very diverse with shifting trends. The most recent trends in the Chinese market have been towards international brands. There has been an upsurge of setting up shop by these global brands. These brands have come into the scene with the ability to design and manufacture clothes at a fast rate, which the local brands cannot sustain. There are over six thousand apparel brands in China, most of which outsource their production to manufacturers within the country.

 Branded Lifestyle Limited is an apparel retail company with several international brands within its portfolio. It has not been performing profitable for quite a while now. A new management team has been put in place to turn the situation around. Upon analysis of the business, they realized that the company had no strategic vision, and there could not tailor their operations for growth. The resources allocated to them were also very minimal. The previous team had also concentrated most of their services in the tier 1 cities where the operational costs surpassed the sales. However, the business was still positioned in a way that it could leverage some of its strengths and resources to achieve profitability. 

 

 

 

                                    References.

Branded lifestyle holdings limited: strategic transformation in china (2018). Ivey Publishing.

WARNING!

Warning, this is an example paper that was written by a novice writer. It is posted online because the writer did not get paid for a similar task.

Learning Business Management Technology Sustainability Finance Economy

  • 1 month 3 weeks ago

Why Affiliate Marketing is The Best Option for Kenyans Locked by CoronaVirus Pandemic

Proff R
Have you ever heard of earning passive income while you sleep or while you concentrate on other jobs, including full-time employment, and especially now that many Kenyans have lost their jobs due to Covid19 pandemic and are forced to work from home?

This is affiliate marketing or simply niche marketing. With your blogging and marketing skills, you can write good product reviews and guides that attract willing buyers, who purchase the products you promote on your website, by clicking the links that transfer them to the merchant site where they pay and receive the products.

What is Affiliate Marketing?

Affiliate marketing can be described simply as a business where you promote products belonging to other people via an affiliate network for a commission. It is a way of making some money by selling products through your website to the merchant website. Often, you are provided with a unique id that is found on the links you place on your site, which track the number of sells made through your website successfully to the merchant site. You end up sharing the profits made from selling the product through your website.

What are the Examples of Merchants or Affiliate Networks?

There are many merchants and affiliate networks available for you in Kenya. Of course, you can consider joining the merchant overseas, for example, Amazon, Clickbank, Share a Sale, Click Junction and many more. Personally, I joined the Amazon Associates Program, and I am planning to join other programs as well to build on my commissions. I blog about products that provide solutions to people diagnosed with Hyperhidrosis or excessive sweating on my website Always Sweating? Find a Fresh Solution Today.

There are still other locally available merchants and affiliate networks that you can explore. To find them you need to check for companies that sell different products at a large scale, sort of an online supermarket and you will find that they have an affiliate department where you can join and help promote their products for a commission in exchange. You can also check for sites that offer deals in Kenya and join their affiliate programs at a commission. Some of the examples to check include Jumia.

How can I Join Affiliate Marketing?

Affiliate marketing has been in existence for some time now, especially in Kenya. Mostly, whenever we hear of online writing or online employment opportunities, we tend to think that they only come from overseas. However, with a clear understanding how you can join affiliate marketing in Kenya, then you will know how to seize this opportunity.

First, if you own a blog or a website that attracts high traffic or if you are willing to build a blog that will attract high traffic, you can join an affiliate network and begin promoting products assigned for a commission. It is simple, just like joining Facebook or opening a new email account. Most of the times, the affiliate networks or merchant sites do not charge a thing to join. Only what you need to have is your email, personal details, information about your website, the content of your website, the traffic, and the niche or the industry that you have specialized in. At times, you can be that blogger who tackles different niches or topics on your blog. No worries, you still can join. However, it is advisable to select one niche, which will help you become a pro or a professional in that niche. An authority niche receives high ranking as Google interprets that you are an authority in this niche.

How can I get Started with Affiliate Marketing in Kenya, Yet I am a Newbie?

If you are new and intend to start affiliate marketing, then worry not. All you need is to do some research on the most favorable industry you can blog about. An industry that you have knowledge or experience writing about is advisable as this will be easy to write about forever without getting bored. Find out whether many people have written about it or are talking about it. This will help you know how competitive it is to venture into that industry. If it is not competitive, you need to buy a domain, for example, on NameCheap, which is really cheap, about Ksh1000 or USD10 per year and you can pay for hosting for example with Site Ground, which charges about $50 per year or even locally, for example with Kenya Web Experts, who have packages that start from Ksh2100 per year, and build your website with Word Press, and off you go. Start blogging now. However, before you blog, the secret to rank highly is doing what we call keyword research to find keywords that are not competitive. You can use the Google Keyword Toolkit to help you find less competitive keywords to use in your articles.

Conclusion

Overall, affiliate marketing pays well, especially now when you need money the most. If you learn a little bit of search engine optimization, which is a technique for ranking your website on search engines, then you will be better placed in making passive income. You can later turn niche marketing into your full-time carrier and live entirely on the internet, as we always put it.

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Business Ecommerce Marketing Finance Economy Technology Management COVID-19

  • 2 months 6 days ago

What facilities should a coworking space have?

Rahul SHarma
Coworking spaces are the next big thing as its trend is on the rise.  Coworking spaces are providing a new place to the remote professionals, budding start-ups and freelancers. Coworking spaces are membership-based workplaces where diverse group of professionals work together in a shared environment in a professional manner. Most of the start-ups, freelancers and remote workers prefer to work from home, but the home may not be a suitable place if they have to meet their clients or their start-up is growing. The main reason why these remote workers are switching to coworking space is the flexibility that it offers. Choosing a coworking space in Gurgaon can be a stressful task and when there are lots of options available, it becomes more difficult to choose the best one. However, an ideal coworking space should have certain facilities to give its members a comfortable and convenient work environment.1. High-speed internet connectivityThis is the most important facility that a coworking space should have. Everyone looks for a high speed internet connection when searching for an ideal coworking space. Since, most of the work is now done digitally; every member would require a fast wifi connection till the time he/she is at the coworking space to perform daily activities. 2. Proper seating infrastructureA coworking space should have a proper seating infrastructure to offer to its members. When a person has to spend his most of time sitting at the workplace, it is important that he has a comfortable seating. Choose some good quality of comfortable ergonomic chairs and desks in place of normal desks and chairs. It will not be only comfortable for the members but will also help them in maintaining a good posture. Also, the coworking space should have provision of private cabins as well as open spaces as some the members may require different seating infrastructure as per their needs.3. Cafeteria The entrepreneurs and freelancers are going to spend their most of time in the coworking space and may not be able to go home or out for break. So, it is important that there should be a proper cafeteria with good quality food where the members can eat and relax. The coworking spaces can also provide unlimited tea/coffee to its coworkers as a value added service. 4. 24-hour accessA 24-hour access is an utmost requirement for every coworker, which includes 24-hour access to services like air conditioning, wifi and others too. The coworkers may need to work at any time so a coworking space should be such that can be accessed at all hours.5. SecurityWorking in a safe environment is a priority for every person. Everyone will prefer a coworking space that has proper provision for security of the members. The coworking space should provide lockers to the members where they can keep their gadgets and personal documents safe. It should also have a fire alarm and CCTV cameras for proper surveillance. 6. Power backupsEvery minute is important for the start-ups and entrepreneurs. Make sure that the coworking space has proper power backup so that the work of members does not get stuck when suddenly the power is out.7.  Networking opportunities People will like to join a coworking space that organizes regular seminars and fun activities to promote interaction among coworkers. These events will give them a chance to increase their networking opportunities by interacting with other start-ups and investors. 8. Access to breakout spacesMany coworking spaces in Gurgaon, today, are providing access to breakout spaces. Breakout spaces are dedicated places in the office where members can share their ideas with each other, de-stress and relax. These places are not confined to cafeteria but can be in form of lounge and gaming rooms. So, the coworking space should have a gaming-ready station with good LAN connection. The gaming room should also have pool tables, gaming consoles and board games. 9. PrinterThe coworkers may require taking a print of their documents or important papers. So, the coworking space should provide a printer in every room that can be accessed by the members all time. 10. Projector and TV in networking roomThe members may require projectors or TV in meeting rooms.  So, it is important that the coworking space provides this facility in each networking room.These world-class facilities will make a coworking space a work oriented, fun-filled, and comfortable and an ideal shared space where the members can work freely and learn while they grow.

Coworking Business Entrepreneur .

  • 1 year 3 months ago

Tourism Destinations in Kenya

Proff R

“If I have ever seen magic, it has been in Africa.” – John Hemmingway

From the magical coastline of Indian Ocean, to the Batian ice-bound Summit of Mount Kenya, lies an awe-inspiring heartland of Africa – Kenya. Famously known for its multifaceted cultural heritage, incredible wildlife, inviting coastal waves, a staggering Great Rift Valley, lakes and savannah, Kenya, which lies in the heart of East Africa, is a once-in-a-lifetime haven for sun, sand and sea holiday experiences!

Let’s go for a Memorable Safari in Kenya

Award winning movies like Out of Africa and Born Free evoke a nostalgic feeling linked to the famous term in the world of travel, safari. The Maasai Mara-Serengeti ecosystems offer the most thrilling and astounding annual wildlife expedition on earth, also a great wonder of the world; the dramatic wildebeest migration.

Amazing Conservations in Kenya

Learn how conservation is possible through innovation and community-based tourism in Laikipia, the home of the world’s last remaining northern white rhinos. Keep the spirit of Kenyan safaris by spotting the herd of red elephants at Tsavo. Remember Joy and George Adamson from the movie Born Free? Well, visit their house in Samburu where Elsa the Lioness was also featured and witness the Special Five. Get up close and personal with wildlife at the backdrop of skyscrapers in Nairobi, the world’s wildlife capital, before heading down to Turkana, the Cradle of Mankind, to learn about the origin of human race.

Spend time in the Sassy yet Tropical Beaches

The dazzling tropical beaches at the Kenyan coast are the icing on the cake. Sky dive or set off on a romantic honeymoon at the palm-fringed and turquoise beaches of Diani. Ride on the back of a donkey as you break some sweat or sail on a Dhow at Lamu Island, the oldest living town in East Africa. Enjoy water skiing, scuba diving and deep-sea fishing at Malindi and Watamu.

Kenya is one of the pioneer safari destinations in Africa making it possible to have state of the art accommodation facilities that suits every inclination. They include; tented camps, luxury lodges, boutique hotels, resorts, villas, private houses, luxury beach houses and mobile safari camping.

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Finance Tourism Kenya Business Safari Africa Nairobi Maasai Mara Desert Services

  • 2 months 3 days ago

Role of Chabots in Transforming Business and Customer Experience

Luke Morton

Are you tired of waiting for telephone operators to assist you in shopping or making any other inquiry related to the brand? Do you want some automated process to solve all your concerns without waiting for long? Well, technology has made a major discovery in this specific area by the introduction of chatbots that are 24/7 automated assistance for its users.

One of the research study by Oracle has proved that by 2020, 80% of the companies are planning to use chatbots to offer smooth customer service and business growth. Another study conducted by Facebook states that 56%  of the customer prefer contacting customer service through messages rather than getting assistance via phone call. Businesses have taken this study seriously and by the implementation of chatbots in their software, they are ensuring that their clients get seamless assistance at any point of time.

Did you ever approach any best and professional essay writers in UK to buy essay? Have you observed the integration of chatbots on their website to ask couple of basic questions and guide you with approaching the writer that suits you best? This is how chat-bots helps in providing assistance to customer so that they would be completely satisfied with your services.

What exactly is a chat-bot?       

To put in simple words, chat-bots are software integrated on brand’s websites or application that can talk with humans through live chat at any point of time. There are two type of chat-bots

1.     Simple Chat-bots:  Simple chat-bots work by answering the customer query by replying with pre-packaged answers. It scans through the keywords mentioned in the query and then reply with the answer according to that keyword. 2.       Artificial Intelligence – powered Chat-bots:  Chat-bots powered by artificial intelligence are more professional and natural-like. They answer the customer’s query in a more conversational tone and also understand the customer’s information to offer personalized experience.

 

Here are some of the way that chatbots help in enhancing customer experience and boost business growth.

Seamless Live-Chat and 24/7 customer service

Since every chat-bot operates in the same way as a person would communicate with any customer support employee, it replies to each customer with the best possible answer that meets their needs, that too in a conversational tone.

With the help of analyzing keywords and in customer’s query, chatbots deliver responses through a live chat with the software integrated in company’s website or application. So, customers will be no more in trouble to search through companies customer support employee online and ask them questions.

Do you often feel that you need to ask some urgent queries to customer support staff but it is their off day? Well, chatbots have made it convenient for you to approach the 24/7 seamless service even when the representatives are unavailable. So, there is no more waiting of email replies and voice messages, as chatbtos will not only deliver best solutions to the clients, they also promises to provide the feeling of chatting with live customer service operator.

Less IVR-induces Stress for Customers

Have you ever experience the long waiting times in an IVR (interactive voice responses) when your call is transferred to your desired destination department through a long process? Such systems ask multiple questions or require some transferring number to be entered to transfer to the support staff and even then you have to wait in case of multiple calls on line.

Chatbots have been able to provide stress-free and quick service to the customers by either providing an appropriate answer or lead them directly to correct human representative. In fact, in one of the recent surveys, it has been found that 70% of the customers would prefer using chatbots to get their tasks accomplished through a rapid and streamlined process.

Personalized Customer Experience

Since every customer would love to have a personalized assistant throughout the purchase journey and even after that, chat-bots have been designed to have capabilities to offer pre-purchase guidance to post-purchase customer support.

Once the company is able to achieve this goal, they not only leave a good impact to their customers, they are also successful in building a strong customer base where their clients will look forward to keep coming back to their clients.

Facebook ads Can Be Powered By Chatbot Technology

Chat-bots allows users to directly view the chat window in Facebook messenger, upon clicking up the ad, rather than sending your potential clients to your home page or application. Since you have already acquired each user’s insights and information, you can even personalize your ads to convince the potential clients from the very first impression.

Upon gaining good understanding of your target audience, you can reach out to your potential customers and there are higher chances that they start interacting with your brand’s bot.

With the services offered by chatbots mentioned in this article and countless other capabilities, it can be efficiently used by companies to enhance their customer service experience resulting in business expansion and growth.

 


Business

  • 1 year 3 months ago

5 Technology Advances That Have Helped in Enhancing Customer Experience

Luke Morton
While every business is seeking to implement strategies to provide their customer best experiences and complete satisfaction, technology is playing a vital role in helping businesses do so. With countless technology innovation emerging in the market, almost every business is benefiting from the efficient and time-saving tools resulting in growth in productivity and smooth operations.

Although the major focus of every business is to provide seamless experience for its clients, the important thing is to make that experience effortless and time-efficient for them. From promising 24/7 customer support to offering product delivery and bill payments at door step, technology has come a long way.

As far as customer satisfaction is concerned, the main objective doesn’t only revolve around having optimized customer support, the systems must be competent enough to add human element as well as process automation. Although students who get help for assignment writing services in UK and for their technology and business related projects might get some useful information on emerging technologies, this article will also be a good read for future marketers and business owners to make their customer satisfied and contended.

Let us a take a look at 5 major technology advancements that has completely revolutionize customer satisfaction in business domain.

Virtual Reality

Since virtual reality has already entered the various fields in the society, its contribution to business is outstanding. Providing the immersive experience for users to experience almost anything they could have imagined, virtual reality has become a complete game changer for most businesses.

While businesses are looking for integrating new and innovative technologies, the use of virtual reality would help in their business rapid growth and productivity. If you ever got a chance to buy essay online, cheap and high quality services offer professional writers that can provide you with in-depth analysis of virtual reality and its role in modern businesses.

Some of the common applications of virtual reality in enhancing customer experience are as follows:

1.       Gamification

2.       Product simulation

3.       Hands-on demo or try before you buy system

4.       Virtual e-learning

Artificial Intelligence

While the development of machine learning and cognitive computing emerging in businesses, artificial intelligence is also contributing in playing a significant role in enhancing customers experience. AI functions in various ways including automation of customer support system, personalization assistance to customers, improved security services, e-commerce industry and many others.

Some of the brand like Netflix and Amazon collect and analyze their customer’s data that include search and purchase history and come up with valuable recommendations for users that they appreciate the most.

1.       Here is a list of some other ways AI is contributing to improve customer experience

2.       Improvisation of Contact Centers

3.       AI helps centralized customers data and connect each touch point for seamless accessibility

4.       It identify and analyze customer patterns and preferences

5.       It boost e-commerce industry

6.       It offers personalized experiences

Chatbots

With the integration of chatbots in brand’s websites and applications, customer have not only experienced seamless live chat and answer to all their queries, it has also contributed in building a string customer base towards the brand.

With the automated customer services, users no longer have to wait for any customer support staff availability, as the smart chatbots will help them with their queries at all times. The simple chatbots have been designed to have pre-packages answers and they deliver those answers by judging the keywords in the customer question.

Furthermore, AI used to enhance customer experience also boost employee productivity as employees can now focus on other important areas rather than receiving customer calls and talk about same things every day.

Chatbots can also be used to power Facebook ads as brands can directly open up the messenger chat window upon clicking on the ad. As this social media platform can collect and analyze customer insights, the data can be used to provide personalize recommendations and offer related to your brand.

 

IoT (Internet of Things)

Since IoT is another game changer when it comes to business and customer satisfaction, it is already contributing to meet customer’s needs and improve their experience. From sensors being used in smart gadgets and other devices, it has become extremely convenient to have communication between your IoT devices and make the processes efficient and time-saving.

Since IoT can gather massive amount of customer data, it helps in gaining customer insights like their preferences, changing behaviors, and device performances. This gather information can be used to work on areas that need improvement and development of more robust products.

Hence, if you already run a small business or planning to start one, make sure to make the most out of these advanced technologies if you want your customer to be satisfied and contended with your services.

 

Business Finance

  • 1 year 2 months ago

Instagram tips to build business

javaid hassan
Keeping your Instagram occupied is an extraordinary method to fabricate your following. A functioning record is more fascinating than an idle one. What's more, utilizing Instagram to impart a wide range of substance to your group of spectators in various organizations makes them much more intriguing than if you just offer one sort. On the off chance that you are online business advertiser, at that point you have better thought in the state of instagram and that is the more fruitful than different business apparatuses, and can get here the best site to buy instagram followers.Demonstrate multi Day in the Life
One of the extraordinary employments of Instagram stories is to take multi day and show up a couple of various occasions of the day to share what you are doing as it identifies with your group of spectators and your business. For instance, on the off chance that you are a business mentor, you need to impart your business and collaboration to other people.
Go straight
Take some time every day to go live, even simply sharing the energizing news. When you live by arbitrarily, your group of spectators will be informed on the off chance that they sign up. They will give close consideration to you and may even lament on the off chance that they pass up survival, however on the off chance that you leave it they will at present observe the chronicle.
Give sneak lookMake another item or administration? Give a sneak look about it. Evaluating another product that you might want to prescribe? Make a tale about it. The more reasons you can discover in the accounts, the better your quest for adherents will be.
Casting a ballot
Instagram gives you a chance to do surveying, which is a decent method to comprehend what your group of spectators is thinking. Keep the pool straightforward to stay away from any disarray, as these pools are not logical. On the off chance that you need the correct outcomes, think about confining the choice.
Exchange Instagram Stories for multi Day
In the event that you have an accomplice who serves a similar group of spectators as you, you can exchange Instagram for multi day. You run their accounts, and they drive you. This is an astonishing method to get cross advancement and more adherents.
Check to begin
In the event that you have a dispatch or a program coming up, use Instagram Stories to commencement to the dispatch. This is a fun method to get everybody amped up for your new advertising.
Use stickers and embellishments
With Instagram you have approaches to grab the eye of your group of spectators. Use them. Include embellishments, use stickers and include magnificent hashtags. Call the opportune individuals. Acclimate yourself with making up for lost time with devotees who like you. When you share a story, consistently make sure to incorporate the suggestion to take action. On the off chance that you don't let them know, your group of spectators won't work (or just once in a while). At whatever point you make any substance, you should recognize what your group of spectators needs to see subsequently.

Instagram Tips Business

  • 10 months 3 weeks ago

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