Business | Insight Maker

Simple Bass diffusion modified from Sterman Business Dynamics Ch9. Compare with the SI infectious disease model Insight 584, to which we added churn and duplicated it to model a 2 sided marketplace..

In this 2-sided market model -- take etsy for example -- the adoption rate of end users is also a factor of how many vendors the company has on-boarded. You can control the impact on end user adoption via the Choice Impact Factor.

Conversely, the rate at which vendors will be on-boarded is a factor of the perceived opportunity they have to sell their wares. You can control the rate at which suppliers are on-boarded via the Opportunity Impact Factor.

Clone of 2 Sided Marketplace with Churn

Christoffer Stene

3

Purpose
Enables the different components in the 5 capability model in a visual manner for Enterprise and Business Architecture stakeholders.

5 Capability Model
The 5 capability model has many stock and flow children which each organization will need to model based on their current state.

Semantic
Getting terms to align to the generic objects can be a trying task, unless you simply list the stakeholders "semantic" term below the stakeholder in the presentation layer by order shown in the business process management section above the capability management group.

To Be Business and Technology Architecture

Lisa Marie Martinez

4

The Problem:

What is the true cost of escalating too many Tier 1/Level 1 tickets to Level 2/3 engineers?

Things to measure: How does this impact:1. (MONEY) Cost per incident - what does this cost the business? 2. (TIME) Service Level - how does this impact desired service levels/SLAs? 3. (PEOPLE) Agent utilization - how does this impact backlog? are we overworking engineers? Does this contribute to staff burnout?

Clone of OSCON 2017: Help Desk - True Cost Impact of Improper Escalation

Pagandai V Pannir Selvam

Purpose
Enables the different components in the 5 capability model in a visual manner for Enterprise and Business Architecture stakeholders.

5 Capability Model
The 5 capability model has many stock and flow children which each organization will need to model based on their current state.

Semantic
Getting terms to align to the generic objects can be a trying task, unless you simply list the stakeholders "semantic" term below the stakeholder in the presentation layer by order shown in the business process management section above the capability management group.

Clone of To Be Business and Technology Architecture

luc taesch

This causal loop diagram is the first step in looking at the relationship between business analysis performance and organizational performance.

Business Analysis Performance - Core Variables

Julian Sammy

Netflix model

Thibaut Le Pays du Teilleul

The Problem:

What is the true cost of escalating too many Tier 1/Level 1 tickets to Level 2/3 engineers?

Things to measure: How does this impact:1. (MONEY) Cost per incident - what does this cost the business? 2. (TIME) Service Level - how does this impact desired service levels/SLAs? 3. (PEOPLE) Agent utilization - how does this impact backlog? are we overworking engineers? Does this contribute to staff burnout?

Clone of OSCON 2017: Help Desk - True Cost Impact of Improper Escalation

r mud

The Problem:

What is the true cost of escalating too many Tier 1/Level 1 tickets to Level 2/3 engineers?

Things to measure: How does this impact:1. (MONEY) Cost per incident - what does this cost the business? 2. (TIME) Service Level - how does this impact desired service levels/SLAs? 3. (PEOPLE) Agent utilization - how does this impact backlog? are we overworking engineers? Does this contribute to staff burnout?

OSCON 2017: Help Desk - True Cost Impact of Improper Escalation

Kishau Rogers

19

Rich Picture

Rich Picture Cafe

Dennis Wen

7

Purpose
Enables the different components in the 5 capability model in a visual manner for Enterprise and Business Architecture stakeholders.

5 Capability Model
The 5 capability model has many stock and flow children which each organization will need to model based on their current state.

Semantic
Getting terms to align to the generic objects can be a trying task, unless you simply list the stakeholders "semantic" term below the stakeholder in the presentation layer by order shown in the business process management section above the capability management group.

Clone of To Be Business and Technology Architecture

Pablo

This causal loop diagram is the first step in looking at the relationship between business analysis performance and organizational performance.

Clone of Business Analysis Performance - Core Variables

Julian Sammy

Purpose
Enables the different components in the 5 capability model in a visual manner for Enterprise and Business Architecture stakeholders.

5 Capability Model
The 5 capability model has many stock and flow children which each organization will need to model based on their current state.

Semantic
Getting terms to align to the generic objects can be a trying task, unless you simply list the stakeholders "semantic" term below the stakeholder in the presentation layer by order shown in the business process management section above the capability management group.

Clone of To Be Business and Technology Architecture

Erkki Lajunen

A simple model for market sizing and sigmoidal growth over time

TAM, SAM, SOM

Robert Koshinskie

The Problem:

What is the true cost of escalating too many Tier 1/Level 1 tickets to Level 2/3 engineers?

Things to measure: How does this impact:1. (MONEY) Cost per incident - what does this cost the business? 2. (TIME) Service Level - how does this impact desired service levels/SLAs? 3. (PEOPLE) Agent utilization - how does this impact backlog? are we overworking engineers? Does this contribute to staff burnout?

Clone of OSCON 2017: Help Desk - True Cost Impact of Improper Escalation

Steven van Hekelen

Bottom-Up Sales Forecasting for Startups

The purpose of this simulation is to demonstrate the implications of forecasting sales without consideration for how much it cost you to acquire a lead and how much you have available to spend. A common mistake in sales forecasting is to define your # of expected sales leads based on your total market size and your assumption regarding the % of that market you can reach.

This model demonstrates the forecasting impact to defining the # of expect leads based on how much it cost you to acquire a lead and how much you have available to spend.

Important Variables:

1. [UseLAC?] (set to 1 to use the lead acquisition cost to define your reachable market; use 0 to set the reachable market to equal the total available market size)

2. LAC (should equal what it cost you to acquire a lead)

3. SalesMarketingBudget : how much you have available to spend on customer acquisition

Other Variables:

4. Price : Avg spending amount per new customer

5. Total Available Market : Total available market size

6. Conversion Rate : the % of your target market that will become a lead

Clone of Clone of Bottom-up Sales Forecasting

Pagandai V Pannir Selvam

Dynamic system underlying project life cycles From Roberts Edward B The Dynamics of Research and Development p5 Harper & Row NY 1964

The dynamics of Research and Development

Geoff McDonnell

4

Purpose
Enables the different components in the 5 capability model in a visual manner for Enterprise and Business Architecture stakeholders.

5 Capability Model
The 5 capability model has many stock and flow children which each organization will need to model based on their current state.

Semantic
Getting terms to align to the generic objects can be a trying task, unless you simply list the stakeholders "semantic" term below the stakeholder in the presentation layer by order shown in the business process management section above the capability management group.

Clone of To Be Business and Technology Architecture

leimeng zhang

Two loop structure which reflects the reinforcing effects of profits/investment, as well as profits/employee retention.

Clone of Business Growth and Stability

An Jab

This model is based off Meadows economic capital with reinforcing growth loop constrained by a renewable resource model.

Tourism Simulator

JP Burklow

4

Clone of Oil and World

Runy Calmera

Purpose
Enables the different components in the 5 capability model in a visual manner for Enterprise and Business Architecture stakeholders.

5 Capability Model
The 5 capability model has many stock and flow children which each organization will need to model based on their current state.

Semantic
Getting terms to align to the generic objects can be a trying task, unless you simply list the stakeholders "semantic" term below the stakeholder in the presentation layer by order shown in the business process management section above the capability management group.

Clone of To Be Business and Technology Architecture

biren pat

Build-Measure-Learn Feedback Loop

Alexander Kahle

The Problem:

What is the true cost of escalating too many Tier 1/Level 1 tickets to Level 2/3 engineers?

Things to measure: How does this impact:1. (MONEY) Cost per incident - what does this cost the business? 2. (TIME) Service Level - how does this impact desired service levels/SLAs? 3. (PEOPLE) Agent utilization - how does this impact backlog? are we overworking engineers? Does this contribute to staff burnout?

Clone of OSCON 2017: Help Desk - True Cost Impact of Improper Escalation

sub cribed

Two loop structure which reflects the reinforcing effects of profits/investment, as well as profits/employee retention.

Clone of Business Growth and Stability

Dr. Henry Grech-Cini

Business Models