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Capability

Credit Never Happened/Simulation

Gene Bellinger

Faced with a performance gap the two most obvious responses are to work harder or work smarter. There are trade offs associated with each, some obvious, some not so obvious.

Derived from Nobody Ever Gets Credit for Fixing Problems that Never Happened: Creating and Sustaining Process Improvement by Repenning and Sterman.

An element of The Perspectives Project at Credit Never Happened at SystemsWiki.org

Perspective Management Performance Production Capability

  • 8 months 1 week ago

Performance shaping factors

Geoff McDonnell

Incorporating organizational factors into Probabilistic Risk Assessment(PRA) of complex socio-technical systems: A hybrid technique formalization Zahra Mohaghegh, Reza Kazemi, Ali Mosleh Reliability Engineering and System Safety (2009) 94 5 p1000–1018 http://www.sciencedirect.com/science/article/pii/S095183200800269X. More detailed part of Insight 1074

Health Care Behavior Risk Work Systems Technology Human Action Performance Capability Ability

  • 11 months 3 weeks ago

Capability based business model transformation

Ilia Bider
An example of capability-based Business Model transformation:

From software consulting business to software vendor business

The model idea used in the example is described in http://bit.ly/RF0jNw

Ghosts (with lighter colors than the original) are used to show which capability has been preserved in transformation (Software developers & Software development methodologies/processes)

Capability Business Model Business Model Transformation Business Process

  • 1 year 4 months ago

Socio Technical Risk Assessment

Geoff McDonnell

Incorporating organizational factors into Probabilistic Risk Assessment(PRA) of complex socio-technical systems: A hybrid technique formalization Zahra Mohaghegh, Reza Kazemi, Ali Mosleh Reliability Engineering and System Safety (2009) 94 5 p1000–1018 http://www.sciencedirect.com/science/article/pii/S095183200800269X. THis overview has a more detailed area in Insight 1077

Health Care Risk Systems Methods Technology Performance Capability

  • 11 months 3 weeks ago

Capability and double loop learning

Geoff McDonnell

Replaced by Map at IM-1918 WIP Clone of IM-752 This model is derived from the paper "Nobody Ever Gets Credit for Fixing Problems that Never Happened: Creating and Sustaining Process Improvement" by Nelson P. Repenning and John D Sterman with Intent Act Effect and Mental models added to show double loop learning IM-619 with IM-897 and IM-1897 ideas. http://bit.ly/jCXGKL Replaced by PCT view at IM-9273

Process Improvement Learning Capability

  • 2 years 2 months ago

Physics of Improvement

Geoff McDonnell

Causal Loop Rich Picture unfolding from REPENNING, N. P. & STERMAN, J. D. (2001) Nobody Ever Gets Credit for Fixing Problems that Never Happened: Creating and Sustaining Process Improvement. California Management Review 43, 64-88  http://web.mit.edu/nelsonr/www/Repenning%3DSterman_CMR_su01_.pdf

Health Care Performance Capability

  • 4 years 1 month ago

Capability Traps

Geoff McDonnell

Replaced by IM-752 Causal Loop Rich Picture unfolding from Repenning, N. and J. Sterman (2002). Capability Traps and Self-Confirming Attribution Errors in the Dynamics of Process Improvement. Administrative Science Quarterly, 47: 265 - 295. http://jsterman.scripts.mit.edu/docs/Repenning-2002-CapabilityTraps.pdf

Health Care Performance Capability Quality

  • 2 years 2 months ago

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