Business Models

These models and simulations have been tagged “Business”.

Related tagsTechnology

Insight diagram
Introduction to Mind Mapping
Introduction to Mind Mapping
Insight diagram
​The Problem: 
What is the true cost of escalating too many Tier 1/Level 1 tickets to Level 2/3 engineers?

Things to measure: How does this impact:1. (MONEY) Cost per incident - what does this cost the business? 2. (TIME) Service Level - how does this impact desired service levels/SLAs? 3. (PEOPLE) Agent utilization - how does this impact backlog? are we overworking engineers? Does this contribute to staff burnout?

Clone of OSCON 2017: Help Desk - True Cost Impact of Improper Escalation
Insight diagram
Rich Picture
Rich Picture Cafe
Insight diagram
​The Problem: 
What is the true cost of escalating too many Tier 1/Level 1 tickets to Level 2/3 engineers?

Things to measure: How does this impact:1. (MONEY) Cost per incident - what does this cost the business? 2. (TIME) Service Level - how does this impact desired service levels/SLAs? 3. (PEOPLE) Agent utilization - how does this impact backlog? are we overworking engineers? Does this contribute to staff burnout?

Clone of OSCON 2017: Help Desk - True Cost Impact of Improper Escalation
Insight diagram
  • This insights explores the organizational factors influencing strategy implementation and the interrelationship among some of the factors.
Clone of Strategy implementation remake
Insight diagram
This causal loop diagram is the first step in looking at the relationship between business analysis performance and organizational performance. Over time it will be extended by IIBA R&I to form a simulation.

© International Institute of Business Analysis
Clone of Organizational System Performance Model
Insight diagram
​The Problem: 
What is the true cost of escalating too many Tier 1/Level 1 tickets to Level 2/3 engineers?

Things to measure: How does this impact:1. (MONEY) Cost per incident - what does this cost the business? 2. (TIME) Service Level - how does this impact desired service levels/SLAs? 3. (PEOPLE) Agent utilization - how does this impact backlog? are we overworking engineers? Does this contribute to staff burnout?

Clone of OSCON 2017: Help Desk - True Cost Impact of Improper Escalation
Insight diagram

Harvested fishery with endogenous investment and ship deployment policy. Ch 9 p345-360 John Morecroft (2007) Strategic Modelling and Business Dynamics. See simpler models at IM-2990 and IM-2991

Fishery Dynamics with Ship Deployment Policy
Insight diagram
​The Problem: 
What is the true cost of escalating too many Tier 1/Level 1 tickets to Level 2/3 engineers?

Things to measure: How does this impact:1. (MONEY) Cost per incident - what does this cost the business? 2. (TIME) Service Level - how does this impact desired service levels/SLAs? 3. (PEOPLE) Agent utilization - how does this impact backlog? are we overworking engineers? Does this contribute to staff burnout?

OSCON 2017: Help Desk - True Cost Impact of Improper Escalation
Insight diagram

Simple Bass diffusion modified from Sterman Business Dynamics Ch9. Compare with the SI infectious disease model Insight 584, to which we added churn and duplicated it to model a 2 sided marketplace..

In this 2-sided market model -- take etsy for example --  the adoption rate of end users is also a factor of how many vendors the company has on-boarded.  You can control the impact on end user adoption via the Choice Impact Factor.

Conversely,  the rate at which vendors will be on-boarded is a factor of the perceived opportunity they have to sell their wares.  You can control the rate at which suppliers are on-boarded via the Opportunity Impact Factor.

Copyright 2016 Whatifics Pte Ltd

Clone of 2 Sided Marketplace with Churn
Insight diagram
Framework for analysis of strategy.
Axelrod 4 S Model
Insight diagram
Simple model used to assess the likely outcome of Revenue and Profit due to variability of purchase price, price impact on Units Sold, and Units Sold impact on Unit Cost.
Impact of variable price on revenue & profit
Insight diagram

Rich picture version of Causal loop diagram based on Jack  Homer's paper Worker burnout: a dynamic model with implications  for prevention and control System Dynamics Review 1985 1(1)42-62 See IM-333 for the Simulation model

 

Clone of Burnout Dynamics CLD rich pic
Insight diagram

Whether you are a start-up business or a business that has been standing for quite a while, your reputation as a business is critical for the functioning of it. Not just your reputation but the image of your business or brand is also very important; the people or the customers must be able to visualize your business when they think of it and it is your duty as the owner to build this image, a positive and radiant image that will stand out from the rest and remain in their minds long after their encounter with it. So the big question is, how can one go about doing this? At first it may sound daunting and seem like such a big feat, I mean think about it, the responsibility of building a powerful image in the minds of many different types of people sounds scary. But really, if you look at it more prospectively you will learn that this is not quite true and is also easier than it sounds. The key is to pay attention to little things rather than only the bigger picture.

By following some of these the problem can be resolved. And there will be growth in the business development.

Decision making model
Insight diagram
Transition Matrix:
      G    R    B    P
G  .7  .05   .03  .22

R  .05 .55  .35  .05

B   0    0     1     0

P   0    0     0     1
Project 3 - Predicting Loans based on risk
Insight diagram
The need to spend time doing chargeable work, in balance and/or conflict with the need to spend time doing marketing to ensure a continuing workload into the future.
The debate to spend time on chargeable billings vs. marketing
Insight diagram
​The Problem: 
What is the true cost of escalating too many Tier 1/Level 1 tickets to Level 2/3 engineers?

Things to measure: How does this impact:1. (MONEY) Cost per incident - what does this cost the business? 2. (TIME) Service Level - how does this impact desired service levels/SLAs? 3. (PEOPLE) Agent utilization - how does this impact backlog? are we overworking engineers? Does this contribute to staff burnout?

Clone of Clone of OSCON 2017: Help Desk - True Cost Impact of Improper Escalation
Insight diagram
  • This insights explores the organizational factors influencing strategy implementation and the interrelationship among some of the factors.
Clone of Strategy implementation
Insight diagram
EEIS Health App
Insight diagram

​Purpose
Enables the different components in the 5 capability model in a visual manner for Enterprise and Business Architecture stakeholders.  

5 Capability Model
The 5 capability model has many stock and flow children which each organization will need to model based on their current state.  

Semantic

Getting terms to align to the generic objects can be a trying task, unless you simply list the stakeholders "semantic" term below the stakeholder in the presentation layer by order shown in the business process management section above the capability management group.  



Clone of To Be Business and Technology Architecture
Insight diagram
ABM approach to Bass Model of diffusion with a detractor state.

Still a work in progress.
Clone of ABM Bass Diffusion with Detractors
Insight diagram
Fish Banks- ARA
Insight diagram
This causal loop diagram is the first step in looking at the relationship between business analysis performance and organizational performance. Over time it will be extended by IIBA R&I to form a simulation.

© International Institute of Business Analysis
Business Analysis Performance Systems Model
Insight diagram
​The Problem: 
What is the true cost of escalating too many Tier 1/Level 1 tickets to Level 2/3 engineers?

Things to measure: How does this impact:1. (MONEY) Cost per incident - what does this cost the business? 2. (TIME) Service Level - how does this impact desired service levels/SLAs? 3. (PEOPLE) Agent utilization - how does this impact backlog? are we overworking engineers? Does this contribute to staff burnout?

Clone of OSCON 2017: Help Desk - True Cost Impact of Improper Escalation