Business Models

These models and simulations have been tagged “Business”.

Related tagsTechnology

This causal loop diagram is the first step in looking at the relationship between business analysis performance and organizational performance.
This causal loop diagram is the first step in looking at the relationship between business analysis performance and organizational performance.
 Scenario cliente per valutare strategia di risposta agli eventi o la strategia di sviluppo  
 Mondo chiuso (trascura il resto del mondo)

Scenario cliente per valutare strategia di risposta agli eventi o la strategia di sviluppo 

Mondo chiuso (trascura il resto del mondo)

​The Problem:  What is the true cost of escalating too many Tier 1/Level 1 tickets to Level 2/3 engineers?    Things to measure: How does this impact:1. (MONEY) Cost per incident - what does this cost the business? 2. (TIME) Service Level - how does this impact desired service levels/SLAs? 3. (PEOPL
​The Problem: 
What is the true cost of escalating too many Tier 1/Level 1 tickets to Level 2/3 engineers?

Things to measure: How does this impact:1. (MONEY) Cost per incident - what does this cost the business? 2. (TIME) Service Level - how does this impact desired service levels/SLAs? 3. (PEOPLE) Agent utilization - how does this impact backlog? are we overworking engineers? Does this contribute to staff burnout?

This causal loop diagram is the first step in looking at the relationship between business analysis performance and organizational performance.
This causal loop diagram is the first step in looking at the relationship between business analysis performance and organizational performance.
​The Problem:  What is the true cost of escalating too many Tier 1/Level 1 tickets to Level 2/3 engineers?    Things to measure: How does this impact:1. (MONEY) Cost per incident - what does this cost the business? 2. (TIME) Service Level - how does this impact desired service levels/SLAs? 3. (PEOPL
​The Problem: 
What is the true cost of escalating too many Tier 1/Level 1 tickets to Level 2/3 engineers?

Things to measure: How does this impact:1. (MONEY) Cost per incident - what does this cost the business? 2. (TIME) Service Level - how does this impact desired service levels/SLAs? 3. (PEOPLE) Agent utilization - how does this impact backlog? are we overworking engineers? Does this contribute to staff burnout?

​The Problem:  What is the true cost of escalating too many Tier 1/Level 1 tickets to Level 2/3 engineers?    Things to measure: How does this impact:1. (MONEY) Cost per incident - what does this cost the business? 2. (TIME) Service Level - how does this impact desired service levels/SLAs? 3. (PEOPL
​The Problem: 
What is the true cost of escalating too many Tier 1/Level 1 tickets to Level 2/3 engineers?

Things to measure: How does this impact:1. (MONEY) Cost per incident - what does this cost the business? 2. (TIME) Service Level - how does this impact desired service levels/SLAs? 3. (PEOPLE) Agent utilization - how does this impact backlog? are we overworking engineers? Does this contribute to staff burnout?

 
 This insights explores the organizational factors influencing strategy implementation and the interrelationship among some of the factors.
  • This insights explores the organizational factors influencing strategy implementation and the interrelationship among some of the factors.
​The Problem:  What is the true cost of escalating too many Tier 1/Level 1 tickets to Level 2/3 engineers?    Things to measure: How does this impact:1. (MONEY) Cost per incident - what does this cost the business? 2. (TIME) Service Level - how does this impact desired service levels/SLAs? 3. (PEOPL
​The Problem: 
What is the true cost of escalating too many Tier 1/Level 1 tickets to Level 2/3 engineers?

Things to measure: How does this impact:1. (MONEY) Cost per incident - what does this cost the business? 2. (TIME) Service Level - how does this impact desired service levels/SLAs? 3. (PEOPLE) Agent utilization - how does this impact backlog? are we overworking engineers? Does this contribute to staff burnout?

​The Problem:  What is the true cost of escalating too many Tier 1/Level 1 tickets to Level 2/3 engineers?    Things to measure: How does this impact:1. (MONEY) Cost per incident - what does this cost the business? 2. (TIME) Service Level - how does this impact desired service levels/SLAs? 3. (PEOPL
​The Problem: 
What is the true cost of escalating too many Tier 1/Level 1 tickets to Level 2/3 engineers?

Things to measure: How does this impact:1. (MONEY) Cost per incident - what does this cost the business? 2. (TIME) Service Level - how does this impact desired service levels/SLAs? 3. (PEOPLE) Agent utilization - how does this impact backlog? are we overworking engineers? Does this contribute to staff burnout?